Customer support

HELP Below are answers to the most common questions. If you cannot find the answer here, please contact us using our contact form, or we can call you. You can also call us about your booking during weekdays from 8am to 4pm GMT to London (00 44) 020 7060 7060.

Frequently asked questions About flights, hotels, payment etc. All the top questions sent to our customer service.



Contact by email Send us your questions and comments and you'll receive a response with 48 hrs.



Callback form Instead of emailing, we can also call you back if you prefer.



Booking terms and conditions Our legal agreement with you.



Security and Privacy statement How we protect your personal information.



Flight information Find flights with our guide to low-cost airlines.



Job vacancies Current job vacancies with Prague Pissup.



Reseller scheme For travel agents wanting us to operate as their local agent in Prague.